Demroo Privacy Policy
Demroo, a reliable eCheck processing company, respects your privacy and is dedicated to protecting your personal information. In accordance with applicable regulations, this Privacy Policy describes how we gather, use, and safeguard the personal information you give us when using our services.
1. Information we collect
By using our services, you consent to the data practices described in this policy.
- End Users: Data such as name, email, phone number, and payment details of the fund initiated to add the prepaid balance.
- End Customers: Transaction data including transaction history, and contact information when using Demroo services through business partners.
- Business Representatives: Business details, contact information, when opening an eCheck account.
- Visitors: Information such as IP address, browsing behavior, and cookies when visiting our website.
2. How We Use Your Data
Demroo processes personal data for the following purposes:
- Payment Processing:To handle transactions, including eCheck processing, refunds, and financial verifications.
- Fraud Prevention and Security:To monitor, detect, and prevent fraudulent activities through verification technologies and identity checks.
- Communications:To send updates, notifications, and marketing communications (where consented).
- Compliance with Laws:To comply with legal obligations, including AML (Anti-Money Laundering) and KYC (Know Your Customer) requirements.
3. Data Sharing
Your personal data may be shared with third parties as necessary:
- Financial Institutions: To process payments and manage financial transactions with banks and payment processors (e.g., Visa, MasterCard, ACH systems).
- Business Partners: Data shared with business partners to facilitate refund services.
- Legal Authorities: Disclosures to law enforcement, courts, or regulators when required by law or for compliance purposes.
4. Data Security
To prevent unwanted access, disclosure, or loss of your data, we employ industry-standard security features like encryption and access controls. We keep an eye on our systems to make sure they adhere to global security standards.
5. Retention of Your Data
We keep personal information for as long as it takes to deliver our services and meet legal requirements. To comply with tax, financial reporting, or regulatory requirements, transaction records might need to be kept for a longer period of time.
6. Your Rights
Depending on your location, you may have certain rights over your personal data, including:
- Access: Request a copy of your personal data.
- Correction: Rectify any incorrect or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Restrict processing in certain situations.
- Portability: Request data transfer to another service provider.
- Objection: Object to data processing for specific uses, including marketing.
7. Cookies and Tracking Technologies
Cookies let us monitor web traffic, tailor content, and improve your browsing experience. Although you may control cookie settings in your browser, disabling cookies may affect some features. See our [Cookie Policy] for further details.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. We will notify users immediately of any major changes and post any updates on our website. The most recent update will be shown by the date at the top of the policy.
9. Contact Us
If you have questions about this policy or need to exercise your rights, please reach out to our Team at: support@demroo.com